The item doesn’t live up to my expectations
We try to be as straightforward and transparent as possible with you about the clothes that we make to spare you any disappointment. Buying clothes can often be a bit of an emotional yoyo.
If this does happen, please request an exchange or refund and let us know what wasn’t quite right so that we can improve on it for next time. Our whole model is built around our customers’ needs so we really do take note.
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