Delivery

Updated 1 month ago by Flora

SATISFIED OR MONEY BACK

If you don't like the product, you have 14 days to return it. A return guide will be slipped into each package with all the necessary explanations. Alternatively you can go through your customer account. If you need to change the size, no problem. Return your product and we’ll do it within a few days, all at our expense. Once we’ve received the item(s), we either make an exchange or a refund. It's up to you.

What are the delivery costs?

Shipping costs to the UK, Germany, Spain and Italy are 9€ (euros) per product purchased on pre-order, and 9€ (euros) per order of products in stock.

Shipping costs outside Europe are automatically calculated according to the weight of the parcel and the destination.

How long does it take to deliver my order?

When a product is offered through a preorder, it is not yet produced. So we need a certain amount of time to produce it. The estimated delivery date is included in the product information and your order confirmation email. We do everything we can to ship it to you as soon as possible. This can take a few weeks, and sometimes several months depending on the product and how soon you placed your order.

Once the package is shipped by the courier service, the expected delivery time is 5-7 days for the UK and up to 11 days for countries outside the EU.


How did we do?


Powered by HelpDocs (opens in a new tab)