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Delivery

When will my preorder arrive?

Delivery

I preordered a product and I don't remember when it should arrive

I would like to receive my order at a later date

Order tracking

My order is late

My order is taking its sweet little time about it

There's a problem with my delivery

My order says delivered but I have not received it

You sent the wrong item

My order is stuck in customs

International deliveries

Delivery to Europe

Delivery outside Europe

Delivery to the UK after Brexit

Ordering from Switzerland - Customs

Delivery to Ukraine and Russia

Exchanges and refunds

How can I exchange or return/refund my order?

How can I track my exchange?

Can I return my product a second time?

Returning my order from the UK

Returning my order from Switzerland

I'm getting a refund but I got a new card/I've changed bank

Placing orders on Asphalte

What payment methods do you accept?

I’d like to change or cancel an order

I’d like to group my orders

I want to order 2 products at once

Where can I find my order number?

I need an invoice

I’m pretty sure that I placed an order but I haven’t heard anything

Size guide

Tops

T-Shirts

The T-Shirt

The Henley

The Baseball T-Shirt

The Long Sleeve T-Shirt

The Polo

The Sailor Top

Shirts

The Poplin Shirt

The Grandad Collar

The Cord Overshirt

The Winter Shirt

The Chambray Shirt

The Winter Overshirt

The Summer Shirt

The Western Shirt

The Denim Shirt

The Easy Shirt

The Army Shirt

The Summer Overshirt

The Button-down Oxford

Jumpers

The Perfect Jumper

The Perfect Sweatshirt

The Thick Turtleneck

The V-Neck Jumper

The Heavy Zip Knit

The Sailor's Jumper

The Turtleneck

The Zip Hoodie

The Hoodie

The Polo Jumper

The Half-Zip Jumper

Bottoms

The Ultimate Jeans

The Cargo Pants

The Wool Pleated Pants

The Joggers

The Cord Trousers

The Boxer Shorts

The Ideal Shorts

The Heavy Chinos

The Light Chinos

The Linen Trousers

Coats and Jackets

The Moleskin Work Jacket

The Light Work Jacket

The Varsity Jacket

The Gabardine Jacket

The Jungle Jacket

The Overcoat

The Suede Bomber

The M65 Jacket

The Denim Jacket

The B10 Bomber

The Peacoat

The Tweed Jacket

The Suede Trucker Jacket

The Cord Trucker Jacket

The Smart Raincoat

The Wool Work Jacket

The Parka

The Windbreaker

Suits

The Business Suit

The Fresco Suit

Shoes

The Chelsea Boots

The Derby Shoes

The Derby Boots

The Chukka Boots

The Solid Sneakers

Need help choosing your size?

Customer account

My account

My email address is not recognised

I can't log into my account

I want to find my previous orders

I want to merge two accounts

My addresses

I would like to change my delivery address

I would like to change my billing address

Referral program

Referring friends and family

Being referred

I've got an issue with my product

My item doesn’t size exactly like it says in the size guide

My item is faulty

I ordered two of the same products and they are not identical

Contact us

How to contact us

All categories ​>​ ​Delivery ​ > ​ ​International deliveries

International deliveries

5 articles

Delivery to Europe

For the European Union countries, the UK, Switzerland and Norway, we charge a flat fee of 9€ per preorder. For deliveries in the rest of Europe * , the cost is 15€. Returns are free for the European…

Updated 2 days ago by Flora

Delivery outside Europe

We ship worldwide. For countries outside Europe, delivery costs are 25€. The return costs are not covered by Asphalte, so you can choose the carrier you want to send back your order. However we will…

Updated 2 days ago by Flora

Delivery to the UK after Brexit

Our products are mostly made in Europe, so they are considered preferential origin. What does that mean exactly? - When you place an order on our website, you will pay the VAT. - You will receive you…

Updated 1 month ago by Flora

Ordering from Switzerland - Customs

When ordering from Switzerland, you won't pay the French VAT on our website. However if the total of your order is above CHF 65, Swiss customs will ask you to pay customs duties. You can find more in…

Updated 1 month ago by Flora

Delivery to Ukraine and Russia

We are currently unable to deliver orders to Ukraine and Russia due to the geopolitical situation. If one of your orders should be shipped there soon, get in touch with us here and we will find a sol…

Updated 1 month ago by Flora

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